1. Introduction
Welcome to Elitech Hub ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, courses, services, and content (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
Elitech Hub is a cybersecurity education platform based in Nigeria, offering professional training programs, courses, and resources.
2. Eligibility
To use our Services, you must:
- Be at least 16 years of age (or have parental consent)
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Not use the Services for any illegal purposes
3. Account Registration
When you create an account with us, you agree to:
- Provide truthful, accurate, and complete information
- Update your information to keep it current
- Keep your password confidential and secure
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Enrollment and Payment
4.1 Course Enrollment
By enrolling in our courses, you agree to pay all applicable fees. Enrollment is confirmed upon successful payment.
4.2 Payment Methods
We accept payments via:
- Bank transfer (Nigerian banks)
- Flutterwave (cards, bank, USSD)
- Stripe (international cards)
4.3 Pricing
All prices are displayed in Nigerian Naira (₦) unless otherwise stated. We reserve the right to modify pricing with reasonable notice.
5. Course Access and Usage
5.1 License Grant
Upon enrollment, we grant you a limited, non-exclusive, non-transferable license to access and view course content for personal, non-commercial purposes.
5.2 Prohibited Actions
You may NOT:
- Share your account credentials with others
- Download, copy, or redistribute course materials
- Record, screen-capture, or reproduce video content
- Use course content for commercial purposes without written consent
- Attempt to reverse engineer or extract source code
- Use automated tools to access our platform
⚠️ Important
Violation of these terms may result in immediate account termination without refund.
6. Intellectual Property
All content, including but not limited to courses, videos, text, graphics, logos, and software, is the exclusive property of Elitech Hub or its licensors and is protected by Nigerian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works without our express written permission.
7. Certificates
Upon successful completion of a course:
- You will receive a digital certificate of completion
- Certificates are for personal use and verification only
- We reserve the right to revoke certificates if Terms are violated
- Certificate verification is available through our platform
8. Internship Program
For courses that include internship placement:
- Internships are subject to partner company availability
- Placement is based on course performance and partner requirements
- We facilitate connections but do not guarantee employment
- Internship terms are governed by the hosting company
9. Volunteer Program
Participation in our volunteer program is subject to:
- Application approval by our team
- Commitment to the 3-month program duration
- Adherence to task deadlines and quality standards
- Maintaining professional conduct at all times
We reserve the right to terminate volunteer participation for non-compliance.
10. Limitation of Liability
To the maximum extent permitted by law:
- Our Services are provided "as is" without warranties
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the specific service
- We do not guarantee job placement or specific outcomes
11. Termination
We may suspend or terminate your access if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Share account access with unauthorized users
- Harass other users or staff
12. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Lagos State, Nigeria.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly:
- Account Data: Name, email, phone number, country
- Payment Data: Billing information (processed by secure payment providers)
- Profile Data: Profile picture, LinkedIn URL, portfolio links
- Course Data: Enrollment history, progress, completions
- Communications: Support tickets, feedback, emails
1.2 Automatically Collected Data
- Device Information: Browser type, OS, device type
- Usage Data: Pages visited, time spent, clicks
- IP Address: For security and analytics
- Cookies: See our Cookie Policy below
2. How We Use Your Information
We use your data to:
- Provide and improve our educational services
- Process payments and manage subscriptions
- Send course updates, reminders, and certificates
- Respond to support requests
- Personalize your learning experience
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure platform security
3. Data Sharing
We may share your information with:
- Payment Processors: Flutterwave, Stripe (for transactions)
- Internship Partners: With your consent, for placement
- Analytics Providers: Google Analytics (anonymized)
- Email Services: For transactional communications
- Legal Authorities: When required by law
🔒 We Never
Sell your personal data to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures:
- HTTPS encryption for all data transmission
- Secure password hashing (bcrypt)
- Rate limiting to prevent brute-force attacks
- Regular security audits and monitoring
- Access controls and authentication
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing emails
- Withdraw Consent: Revoke previously given consent
To exercise these rights, contact us at privacy@elitechhub.com
6. Data Retention
We retain your data for:
- Active Accounts: As long as your account is active
- Course Records: 5 years after completion (for certificate verification)
- Payment Records: 7 years (legal requirements)
- Marketing Data: Until you unsubscribe
7. International Transfers
Your data may be processed in countries outside Nigeria. We ensure appropriate safeguards are in place for international transfers.
8. Children's Privacy
Our Services are not directed to children under 16. If we learn we have collected personal information from a child under 16, we will delete it promptly.
Refund Policy
1. Course Refunds
We offer refunds under the following conditions:
- Within 7 Days: Full refund if less than 20% of course content accessed
- 8-14 Days: 50% refund if less than 30% of course content accessed
- After 14 Days: No refunds available
2. Non-Refundable Items
- Certificates already issued
- Completed courses
- Promotional or discounted purchases
- Bundle purchases (partial refunds not available)
3. How to Request a Refund
- Email support@elitechhub.com with "Refund Request" as subject
- Include your name, email, and order details
- Explain the reason for your request
- Allow 5-7 business days for processing
4. Refund Method
Refunds are processed to the original payment method within 10 business days after approval.
Questions About This Policy?
If you have any questions about our Terms or Privacy Policy, please contact us:
Email: legal@elitechhub.com
Phone: +234 708 196 8062
Address: Lagos, Nigeria
Last Updated: January 12, 2026